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How Kalpataru Global Trading LLC collects, uses, shares and protects your personal information.
This Privacy Policy explains how Kalpataru Global Trading LLC (“Kalpataru Global”, “we”, “us” or “our”) collects, uses, shares and protects personal information when you visit this website, contact our sourcing desk, subscribe to our updates, or deal with us in the course of our trading operations. Please read it carefully. By using this website you confirm that you have read and understood this policy.
Kalpataru Global Trading LLC is an international multi-commodity trading and global sourcing company. Our head office is at 503, 5th Floor, Arenco Block 03, Dubai Investment Park 01, Dubai, United Arab Emirates, and we also operate from India, Germany and Egypt. For any question about this policy or about how your information is handled, write to us at info@kalpataru.global.
We collect only the information we need in order to respond to you and to conduct our business. Depending on how you interact with us, this may include your name, company name, job title, email address, telephone number, country, shipping or billing address, and the content of any enquiry, message or document you send us. Where you subscribe to our updates, we collect your email address.
When you browse the website we may also collect technical information that your browser sends automatically, such as your IP address, browser type and version, the device and operating system you are using, the pages you visit, the time and date of your visit, and the site you arrived from. This information is used in aggregate to understand how the site is used and to keep it secure and working properly.
We do not knowingly collect special categories of personal data, and we ask that you do not send us such information unless we have specifically requested it for a documented business or compliance reason.
We use the information we collect to respond to your enquiries and to prepare quotes and indicative pricing; to negotiate, perform and administer contracts of sale and purchase; to arrange logistics, documentation, inspection and customs formalities; to manage payment, invoicing and credit control; to meet legal, regulatory, accounting, sanctions-screening and anti-money-laundering obligations; to send you market updates and other communications you have asked to receive; to improve our website, products and services; and to protect our rights, property and operations and those of our counterparties.
We do not sell your personal information, and we do not share it with third parties for their own independent marketing purposes.
Where data protection law requires us to identify a legal basis for processing, we rely on one or more of the following: the performance of a contract with you or the taking of steps at your request before entering into a contract; compliance with a legal or regulatory obligation to which we are subject; our legitimate interests in operating, promoting and protecting our business, provided those interests are not overridden by your rights; and your consent, where consent has been requested, which you may withdraw at any time.
This website may use cookies and similar technologies to keep the site working properly, to remember your preferences, and to understand in aggregate how visitors use the site. Most browsers allow you to refuse or delete cookies through their settings. Please note that if you disable cookies, some parts of the site may not function as intended. Where the law requires your consent before non-essential cookies are placed, we will ask for it.
We may share your information with service providers who act on our behalf, such as hosting, email, IT support, freight forwarders, shipping lines, inspection agencies, insurers, banks, and professional advisers. These parties are permitted to use your information only as necessary to provide their services to us.
We may also disclose information where we are required to do so by law, regulation, court order or a competent authority; where disclosure is necessary to establish, exercise or defend legal claims; or in connection with a corporate transaction such as a merger, acquisition or transfer of assets.
We operate across several countries, and our suppliers, customers and service providers are located in many more. Your information may therefore be transferred to, stored in, or accessed from countries other than the one in which you are located, including countries whose data protection laws differ from those of your own. Where such a transfer takes place, we take reasonable steps to ensure that your information remains protected in a manner consistent with this policy and applicable law.
We keep personal information only for as long as we need it for the purposes set out in this policy, and thereafter for as long as we are required to keep it in order to meet legal, tax, accounting, customs or regulatory obligations, or to establish, exercise or defend legal claims. Trade documentation is generally retained for the period required by the applicable commercial and customs regulations. When information is no longer needed, we delete it or anonymise it.
We maintain appropriate technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or destruction. Access to personal information within our organisation is limited to those who need it to perform their role. No method of transmission over the internet or method of electronic storage is completely secure, however, and we cannot guarantee absolute security. Please do not send sensitive information to us by unsecured email.
Depending on where you are located and on the law that applies to you, you may have the right to request access to the personal information we hold about you; to ask us to correct information that is inaccurate or incomplete; to ask us to delete information in certain circumstances; to object to or ask us to restrict certain processing; to ask us to provide your information in a portable format; and to withdraw any consent you have given. You may also unsubscribe from our marketing communications at any time using the link in any such email, or by contacting us.
To exercise any of these rights, write to info@kalpataru.global. We may need to verify your identity before acting on a request. We will respond within the period required by applicable law. If you are not satisfied with our response, you may have the right to complain to your local data protection authority.
This website may contain links to third-party websites, including social media platforms and mapping services. We do not control those websites and are not responsible for their content or their privacy practices. We encourage you to read the privacy policy of any website you visit through a link from ours.
This website and our services are directed at businesses and are not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or the law. When we do, we will revise the “Last updated” date at the top of this page. Where the changes are significant, we will take reasonable steps to bring them to your attention. We encourage you to review this page periodically.
If you have any question, concern or complaint about this Privacy Policy or about how we handle personal information, please contact us at info@kalpataru.global, or write to Kalpataru Global Trading LLC, 503, 5th Floor, Arenco Block 03, Dubai Investment Park 01, Dubai, United Arab Emirates. You can also reach us through our contact page.